jobid=A.0.1996
Location: Based in the European Union (EU)
Job Type: Full-time
Languages Required: English
Must-Have Requirements:
- Minimum 3 years of relevant professional experience
- Active security clearance
- Valid European Union passport
Job Description:
We are seeking a skilled BMC Helix ITSM Developer to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience with BMC Helix ITSM development, and the ability to design, build, and maintain IT Service Management solutions aligned with business needs.
Key Responsibilities:
- Design, develop, configure, and customise BMC Helix ITSM applications.
- Collaborate with cross-functional teams to gather and analyse requirements.
- Implement workflows, forms, and integrations within the Helix platform.
- Conduct system upgrades, patches, and regular maintenance activities.
- Troubleshoot and resolve technical issues promptly and effectively.
- Ensure alignment with internal security and compliance policies.
- Create technical documentation and provide knowledge transfer or training as needed.
Key Requirements:
- Fluency in English Minimum of 3 years’ experience in BMC Helix ITSM development.
- Strong understanding of IT Service Management (ITSM) processes.
- Proficient in developing custom workflows, business rules, and data integrations.
- Strong analytical and problem-solving skills with keen attention to detail.
- Effective communication and interpersonal skills.
- Experience with databases such as SQL or Oracle is advantageous.
- Familiarity with the ITIL framework is preferred.
What We Offer:
- Competitive salary and benefits package.
- Involvement in challenging and meaningful projects.
- Opportunities for professional growth and career progression.
- A collaborative and inclusive working environment.
Application Process:
If you meet the above qualifications and are excited about this opportunity, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and suitability for the role.
Contact Information:
For more information about this position, please contact the Recruiting Team at recruiting@tiberone.com.
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